Snoobi fully understands that data security is important. Please note that the Snoobi code will send information to our servers from your site, never the other way around.
GDPR affects the general collection of customer data collection and storage. Snoobi only covers web analytics. In other words, we do not track data that can be linked directly to your specific users, only organizations.
Exceptions are only possible if you have signed a specific Data Provider Agreement with Snoobi.
We also guarantee that any data that we collect is only accessible to you, your users and possibly your digital agency if you provided that access. We never provide your data to any third party.
We urge you to regularly review the list of users who have access to Snoobi and the emails reports.
Analytics Data storage is included in all Snoobi Editions. Different Snoobi Editions have different storage duration.